At Consulting AI, we are committed to maintaining the highest standards of data privacy and security. This policy outlines how we collect, use, and protect your information in the context of our AI-readiness and CRM architecture services.
Data Collection & Usage
We collect data specifically to improve our AI models and optimize CRM integrations. This data collection is strictly limited to what is necessary for the performance of our services.
- Account Information: Name, email address, and company details required for service provisioning.
- Usage Data: Metrics on how you interact with our AI tools to improve user experience.
- CRM Metadata: Structural data about your CRM setup to facilitate architecture consulting (excluding PII unless explicitly authorized).
Note: We strictly prohibit the collection of sensitive personal data (e.g., health, financial, biometric) unless it is core to a specific compliance-audited project.
AI Model Training & Data Anonymization
All data used for training our proprietary AI models is subjected to rigorous anonymization processes before ingestion.
Our commitment to Responsible AI means:
- Data is stripped of direct identifiers.
- Training sets are audited for bias and fairness.
- You retain the right to opt-out your data from future model training cycles via your dashboard settings.
CRM Integration Security
Our CRM integrations are secured with enterprise-grade encryption standards. We understand that your CRM is the lifeblood of your customer relationships, and we treat its security as paramount.
Encryption at Rest
AES-256 encryption for all stored data databases.
Encryption in Transit
TLS 1.3 protocols for all data moving between systems.
Third-Party Processors
We work with trusted third-party processors to deliver our services (e.g., cloud hosting, payment processing). We maintain Data Processing Agreements (DPAs) with all sub-processors to ensure they adhere to the same high standards of data protection.
| Processor | Purpose | Location |
|---|---|---|
| AWS / Azure | Cloud Infrastructure | USA / EU |
| Stripe | Payment Processing | Global |
| HubSpot | Marketing Automation | USA |
Your Rights (GDPR/CCPA Compliance)
You have the right to access, rectify, and delete your data. Depending on your jurisdiction, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Erasure: Ask us to delete your data ("Right to be Forgotten").
- Right to Restriction: Request that we limit the processing of your data.
- Right to Portability: Receive your data in a structured, commonly used format.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: