The Architectural Process: Building AI-Ready CRM Foundations
We don't guess. We blueprint. Our architect-first approach ensures your data infrastructure is scalable, secure, and ready for intelligence before a single line of code is written.
The 5-Step Roadmap
From chaos to clarity. This is how we transform your CRM into an intelligence engine.
Diagnose
Audit current data infrastructure and process bottlenecks to identify the root cause of inefficiency.
- Current State Audit ReportCurrent State Audit Report
- Stakeholder InterviewsStakeholder Interviews
Map
Define ideal future state and data flows. We map exactly how data should move to support your business goals.
- Future State Data Flow DiagramFuture State Data Flow Diagram
- Gap Analysis DocumentGap Analysis Document
Design
Create the technical schema and solution architecture. This is the blueprint developers will follow.
Deliverable Example: ERD Schema
Detailed Entity Relationship Diagram delivered before build starts.
- Technical Solution Design (TSD)Technical Solution Design (TSD)
- ERD & Schema DefinitionsERD & Schema Definitions
Implement
Oversight of build alignment. I work alongside your developers to ensure the blueprint is followed precisely.
- Weekly Sprint ReviewsWeekly Sprint Reviews
- Code & Config AuditCode & Config Audit
Institutionalize
Training & handover. We document everything and train your team to maintain the system long-term.
- Admin Training WorkshopAdmin Training Workshop
- Final Handover DocumentationFinal Handover Documentation
Client Involvement Expectations
Stakeholder Access
Direct access to key decision makers is required for accurate diagnosis.
Stakeholder Access
Weekly Syncs
1-hour mandatory weekly sync to review progress and unblock architectural decisions.
Weekly Syncs
Standing weekly working session (1 hour)
Doc Review
To avoid blocking progress, lack of feedback within the defined review window is treated as approval.
Doc Review
Decisive Feedback
Ambiguity kills architecture. We need clear "Yes" or "No" on schema decisions.
Decisive Feedback
The "Why"
Measure Twice, Cut Once
Most CRM projects fail because they start with configuration, not architecture. We reverse this. By spending the first month on Diagnosis, Mapping, and Design, we dramatically reduce the technical debt that most teams don’t discover until after the system is already live.
Ready to build a scalable foundation?
Stop patching holes in your data strategy. Let's architect a solution that supports your AI ambitions.