About Us

Our mission is to help organizations get the most out of their Salesforce System Administration.

We understand that Salesforce Admins primarily work independently as a team of one. That’s why we decided to create an ecosystem of System Administrators that serve various clients independently, next to one another. The concept that “two heads are better than one” is an ethos we stand by.

Our team is made up of seasoned Salesforce Experts that possess various Salesforce Certificates and experience working with various industries. We believe that our collective experience makes us unique in that we approach solutions with a sense of “thinking outside of the box” and in essence a fresh way to solve our client’s challenges.

FAQs

  • Our team is located in Tirana, the capital of Albania which is located in the Southeastern region of Europe on the Balkan Peninsula. Language barriers is a common complaint about off-shore MSPs; Albanians are known to speak English (as well as other languages) and therefore you can ensure that your communication will be proficient in English.

  • Offshore outsourcing provides cost savings, access to a global pool of skilled professionals, scalability for projects of any size, 24/7 support, and efficient resource allocation for your Salesforce needs.

  • Our team comprises certified Salesforce professionals with extensive experience in system administration, development, and customization. With a proven track record of successful projects across diverse industries, we specialize in delivering tailored solutions.

  • We prioritize data security by adhering to stringent industry standards, implementing robust encryption, maintaining compliance with regulations like GDPR, and ensuring strict access controls, thus safeguarding your data's confidentiality.

  • Our onboarding process involves an initial consultation to understand your requirements, followed by project scoping, agreement on deliverables, project implementation, regular updates, and milestones tracking throughout the project lifecycle.

  • We leverage advanced communication tools, dedicated project management platforms, regular status updates, scheduled meetings, and dedicated points of contact to ensure seamless communication and collaboration throughout the project.

  • We have successfully delivered numerous projects, improving operational efficiency and customer satisfaction for various clients. Explore our case studies and client testimonials on our website for detailed success stories.

  • Our team follows robust quality assurance processes, stringent testing methodologies, and project management best practices to ensure high-quality deliverables within agreed-upon timelines.

  • Post-project completion, we provide ongoing support, maintenance plans, system updates, troubleshooting assistance, and accessible support channels to address any queries or issues promptly.